Solutions / IT Support

IT Support in Surrey, London & the South East

Personal, responsive IT support for small to medium sized businesses - remote help within minutes and on-site engineers never more than an hour away.

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IT Support for Business

Our personal service is why our customers love us!

Sprint Infinity installs networks, maintains servers, carries out disaster recovery and manages systems remotely as well as offering a very high level of on-site system support. We only deal with small-to medium sized companies and work in a defined geographical area to ensure we are never more than an hour away from any customer's site.

We provide secure remote access support to all our customers. If we can't fix the problem remotely, we will attend on site, and do whatever is necessary to get you up and running.

We are there when you need us! Working with some of the best-known industry vendors, we offer flexible IT support and the necessary skills to look after the network support needs of any company, regardless of its size.

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Included as standard

Our service highlights

Available for you 24/7, 365 days a year when you need us
Cost-effective IT support for SMEs
All-inclusive support agreements
First-class account management and regular IT reviews included
Network and server monitoring
Fully outsourced IT department, or cover for your network support manager
We'll never charge any hidden extras

How we help

Support that fits how you work

Remote support

Fast responses from a qualified technician, giving you access to remote support online, by phone or email - whichever suits you best.

On-site assistance

Some issues can't be resolved remotely, so we'll come to you to get you back on track fast - working alongside your in-house team or as an extension of your business.

Collaborative & flexible

Special projects, cover for your IT manager, or ad-hoc help - we fit in with your company ethos and keep positive relationships with your employees.

Response times

Other IT support companies like to quote the percentage of calls answered within their agreed SLA. We prefer to concentrate on the fastest possible response to every call - monitored continually through our feedback system.

2 hrs

Critical response

4 hrs

Standard response

95%

Calls responded within 2 hrs

Flexible

Pricing

Complete IT support from Sprint Infinity means we can take full responsibility for your IT infrastructure. If you prefer a complementary approach, we can work alongside your existing IT team and provide support just where you need it - and happily work with vendors that have provided third-party solutions for you.

There are many ways to pay for your IT support and related services, and we'll always have an option that suits your business - from complete pay-monthly support packages and specific complementary support options to Pay As You Go, on-demand support.

We can provide flexibility tailored to you.